Everything you need to know about VeloxBot Shipping Policy
COVID-19 Delivery Information. In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and well-being of their drivers and our customers. Please be assured that all our carriers are following the advice and gu
Unless otherwise indicated on the product page, in-stock orders received before 1 pm CST on a business day, are fulfilled the same day. If an order is received after 1 pm, it will ship the following business day.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your ord
Returns. You have 15 days from the date you received your item to submit a return or exchange request. To be eligible, your item must be in the same condition that you received it with tags and in its original packaging. The following are not eligibl
We currently do not ship outside of the United States. However, we will look to support international orders soon. Please check back soon as we are expanding our shipping locations as quickly as possible!
Once you have placed an order, you should receive an email confirmation to the email address you provided. If for some reason, you did not receive this email, please check your spam folder before contacting our Customer Experience team.
After your order ships, its arrival depends on which shipping option you selected at checkout.
You can get up-to-the-minute tracking on your order by clicking here. In addition, watch your inbox for shipping update emails as your order is on its way to you!
If your order is placed before 2pm EST, it will be shipped the same day. If it is placed after 2pm EST, it will be shipped the next business day.