VeloxBot logo
VeloxBot logo

All collections

Shipping Policy

10 articles

Everything you need to know about VeloxBot Shipping Policy

Articles

Shipping policy

COVID-19 Delivery Information. In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and well-being of their drivers and our customers. Please be assured that all our carriers are following the advice and gu

Domestic Shipping Rates and Estimates

Unless otherwise indicated on the product page, in-stock orders received before 1 pm CST on a business day, are fulfilled the same day. If an order is received after 1 pm, it will ship the following business day.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your ord

Refunds, returns, and exchanges

Returns. You have 15 days from the date you received your item to submit a return or exchange request. To be eligible, your item must be in the same condition that you received it with tags and in its original packaging. The following are not eligibl

Do you ship internationally?

We currently do not ship outside of the United States. However, we will look to support international orders soon. Please check back soon as we are expanding our shipping locations as quickly as possible!

Where is my order confirmation?

Once you have placed an order, you should receive an email confirmation to the email address you provided. If for some reason, you did not receive this email, please check your spam folder before contacting our Customer Experience team.

What are your delivery options?

How long will my order take to arrive?

After your order ships, its arrival depends on which shipping option you selected at checkout.

How can I track my order?

You can get up-to-the-minute tracking on your order by clicking here. In addition, watch your inbox for shipping update emails as your order is on its way to you!

When will my order ship?

If your order is placed before 2pm EST, it will be shipped the same day. If it is placed after 2pm EST, it will be shipped the next business day.