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Refund Policy

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Everything you need to know about VeloxBot Refund Policy


Returns Policy

Thanks for shopping at VELOXBOT. If you are not entirely satisfied with your purchase, we’re here to help. Returns. You have 15 days from the date you received your item to submit a return or exchange request. To be eligible, your item must be in the

Defective, Damaged or Missing Products

If your order arrives damaged in any way or is incorrect, please contact us within 7 days from receiving your order at [email protected] with your order number in the subject line and a photo of the item’s condition. We will work together to resolve

Items Lost in Transit

By ordering from us, you agree with our shipping times. Most orders get delivered within the posted time frames; however, external factors such as customs inspections can sometimes cause delays. If your order shipping times exceeds our displayed time

Lost or Stolen Packages

VeloxBot™ is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, VeloxBot™ will confirm the delivery to the address provided, date of delivery, tracking information and shipping car